Kyle Coles

About Me

I am a thirty-something-year-old who lives in the Philadelphia metro area. I love board games, sports, travel, and reading. I am trying to read 52 books per year and continuously come up slightly short.

  • Age 33
  • Residence USA
  • e-mail kyle@kylecoles.com
  • Current Role Clinical Informatics Modeler

What I've Done

Registered Nurse

I began my career as a registered nurse. I primarily worked with behavioral health patients in both privately owned and government facilities.

Clinical Consulting

I met with clinicians to determine clinical and business needs, design product components, and then build and implement our designs to implement EHR systems.

Clinical Informaticist

After about 7-8 years at the bedside, I accepted as a role as a clinical informaticist for a software vendor. I worked with nurses and doctors to support usage of our products.

Skills

Soft Skills
Project Management
Change Management Implementation
End User and Super User Training
Communication
Technical Support
Gap Analysis
Risk Management
Technical Skills
JavaScript
Python
SQL
Jira & Confluence
Git and Gitlab
Miro
Integration Testing

Resume

Education

2014
Drexel University

Nursing, Bachelor of Science

Graduated magna cum laude (GPA 3.89). Co-founder of the Drexel Male Nursing Association in 2011. Responsible for conducting meetings and organizing outreach efforts to bring attention to men's health disparities in the Philadelphia area. Presented research at 2011 AAMN conference highlighting perceived incentives vs. barriers to men entering the nursing field.

Experience

October 2023 - Current
Amwell

Clinical Informatics Modeler

Independently Model/program patient-facing programs (JavaScript). Create testing plans for programs and work closely with a testing team to debug and enhance programs. Organize information through leveraging and/or adjusting taxonomy to best support program needs. Assist with coding of data elements and provide oversight of interoperability aspects of a program (e.g. coding and selection of data elements for Epic Flowsheet integration).

October 2022 - October 2023
Amwell

Implementation Manager

Manage 4-8 large client program implementations simultaneously, employing strategic planning and technical acumen to ensure successful launches. Communicate closely with clients to understand and document their business and clinical needs. Create and maintain project plans, workflow diagrams, and platform user documentation. Facilitate solution scoping and design between client stakeholders and company SMEs. Promote cross-functional collaboration with teams of technical and non-technical members to ensure successful program launches.

2021 - 2022
WellSky

Clinical Consultant - EHR and Pharmacy

Collaborated closely with internal and external project managers, clinical staff, and technical teams to ensure seamless project execution. Facilitated client meetings to document business and clinical requirements, identifying opportunities to enhance or create workflows for clinical end users. Designed and orchestrated comprehensive super-user and large-scale end-user training sessions. Designed and configured EHR components such as forms, orders, alerts, and other integral components to address and fulfill client's clinical and business requirements..

2020 - 2021
Cerner

Clinical Informaticist

Drove the resolution of Cerner and third-party software/hardware challenges reported by medical professionals and administrators, collaborating with analysts and help desk as necessary. Evaluated and documented clinical workflows, proposing enhancements to boost efficiency and improve clinical outcomes within Millennium and third-party applications. Partnered with clinicians to discover potential improvements to software solutions, devising implementation plans, and navigating them through the hospital IT governance process.

2017 - 2020
US Department of Veterans Affairs

Registered Nurse

Delivered comprehensive care to 5-10 patients, many presenting with co-occurring substance abuse issues and diverse medical conditions. Charge nurse responsibilities for the majority of shifts worked, including providing staff and patient assignments, handling patient/family grievances, and assisting with scheduling to cover callouts and shift changes. Held leadership role as chair of behavioral health’s shared governance committee, influencing policy changes and implementing new initiatives.

Technical Skills

JavaScript

80%

SQL

70%

Git

60%

Jira and Confluence

60%

Soft Skills

Communication

95%

Project Management

85%

Leadership

100%

Workflow Discovery/Design

75%

Certifications

Registered Nurse

States of New Jersey and Pennsylvania
2014 - Present

Portfolio

Coming soon!

Contact

Philadelphia

kyle@kylecoles.com

Drop Me A Line